Typeform - Renderer - Theme background images not showing on forms

Incident Report for Typeform

Resolved

We are glad to inform you that the fix has been implemented and the incident resolved. We will run a problem investigation to understand what happened and how to prevent it from happening again.

Thanks for your understanding & sorry for any inconvenience this has caused.
Posted May 23, 2022 - 16:15 CEST

Update

We continue working on resolving the issue affecting the theme's background images in the forms. As of now, we have identified the root cause for this incident and the fix is being applied now. We expect this issue to be resolved 20~30 min.

Accept our apologies for any inconvenience this is causing. We'll share another update as soon as it's available.
Posted May 23, 2022 - 15:59 CEST

Identified

We have identified an error impacting theme's background images, causing background images from showing on forms in the renderer. We are working on resolution with high priority.

REF: ZD 588844 | TYP-7258
Posted May 23, 2022 - 14:00 CEST
This incident affected: Forms / Renderer (Open/Load forms).