Typeform API - degraded - Some users experiencing account errors

Incident Report for Typeform

Resolved

We are glad to inform you that the fix has been implemented and the incident resolved. We will run a problem investigation to understand what happened and how to prevent it from happening again.

Thanks for your understanding & sorry for any inconvenience this has caused.
Posted Jun 02, 2023 - 17:29 CEST

Monitoring

A fix has been implemented for the errors impacting users and we are monitoring the results.

Next update in 15-20 minutes or as soon as it's available.

REF: ZD #681993 | TYP-8454
Posted Jun 02, 2023 - 17:12 CEST

Update

We are working on resolving the errors impacting users who are logging in, accessing the Connect Panel, or viewing the Results Panel.

We are really sorry for any inconvenience this is causing. Next update in 15-20 minutes or as soon as it's available.
Posted Jun 02, 2023 - 16:46 CEST

Identified

We have identified errors impacting users who are logging in, accessing the Connect Panel, or viewing the Results Panel. We are working on a resolution with high priority.

Next update in 15-20 minutes or as soon as it's available.

REF: ZD #681993 | TYP-8454
Posted Jun 02, 2023 - 16:04 CEST
This incident affected: Back-End.