We are glad to inform you that the fix has been implemented and the incident resolved. We will run a problem investigation to understand what happened and how to prevent it from happening again.
Thanks for your understanding & sorry for any inconvenience this has caused.
Posted Jun 14, 2023 - 16:52 CEST
Update
We are continuing to work on a fix for this issue.
We apologise for the inconvenience .
Posted Jun 14, 2023 - 15:38 CEST
Update
We are working on resolving the issue impacting our Subscriptions service with high priority.
We are really sorry for any inconvenience this is causing. Next update in 20-30 minutes or as soon as it's available.
Posted Jun 14, 2023 - 15:03 CEST
Identified
We have identified a traffic interruption impacting our checkout page. Users paying or upgrading may be impacted. We are working on resolution with high priority.
Next update in 15-20 minutes or as soon as it's available.