We are glad to inform you that the fix has been implemented and the incident resolved. We will run a problem investigation to understand what happened and how to prevent it from happening again.
Thanks for your understanding & sorry for any inconvenience this has caused.
Posted Mar 06, 2023 - 16:45 CET
Update
We are continuingly working on resolving the errors impacting our Subscription service with high priority.
Next update in ~30 minutes or as soon as it's available.
Posted Mar 06, 2023 - 15:53 CET
Update
We are continuingly working on resolving the errors impacting our Subscription service with high priority.
We are really sorry for any inconvenience this is causing. Next update in ~30 minutes or as soon as it's available.
Posted Mar 06, 2023 - 14:36 CET
Update
We are continuing to work on a fix for this issue.
Posted Mar 06, 2023 - 14:00 CET
Identified
We have identified errors impacting our Subscription service.
Some customers are experiencing delays in the processing of plan changes.
We are working on resolution with high priority, and we are really sorry for any inconvenience this is causing.
Next update in 20-30 minutes or as soon as it's available.