We are glad to inform you that all AWS Services are operating normally, and the issue has been resolved. We will run a problem investigation to understand how to prevent it from happening again.
Thanks for your understanding & sorry for any inconvenience this has caused.
Posted Jun 14, 2023 - 07:36 CEST
Update
We are seeing an improvement in the AWS dependency service error rates. Rendering for typeform images is recovering but some forms might still be affected.
We are really sorry for any inconvenience this is causing. We will post the next update as soon as it's available.
Posted Jun 13, 2023 - 22:58 CEST
Update
We are still working on finding a resolution for the issue with images not rendering on typeforms with high priority.
We are really sorry for any inconvenience this is causing. Next update in 25-30 minutes or as soon as it's available.
Posted Jun 13, 2023 - 22:26 CEST
Identified
We have identified an issue with images rendering in typeforms. Some users may be impacted. The issue is related to AWS dependencies. We are working on a resolution with high priority.
Next update in 15-20 minutes or as soon as it's available.
REF: ZD 684716 | TYP-8473
Posted Jun 13, 2023 - 21:53 CEST
This incident affected: Forms / Renderer (Open/Load forms).