We are glad to inform you that the fix has been implemented and the incident resolved. We will run a problem investigation to understand what happened and how to prevent it from happening again.
Thanks for your understanding & sorry for any inconvenience this has caused.
Posted Dec 05, 2023 - 15:03 CET
Update
We are continuing to work on a fix for this issue.
Posted Dec 05, 2023 - 15:01 CET
Update
We are working on resolving a brief traffic interruption impacting our Checkout page with high priority.
We are really sorry for any inconvenience this is causing. Next update in ~30 minutes or as soon as it's available.
Posted Dec 05, 2023 - 14:43 CET
Update
We are continuing to work on a fix for this issue.
Posted Dec 05, 2023 - 14:17 CET
Identified
We have identified a brief traffic interruption impacting our checkout page. Users updating billing information may be impacted. We are working on resolution with high priority.
Next update in ~30 minutes or as soon as it's available.
REF: ZD 727042 | MED-4130
Posted Dec 05, 2023 - 14:15 CET
This incident affected: Admin (Account Settings, Subscription) and Public Pages (Pricing page).