After monitoring for a while, we confirm the incident resolved. We will run a problem investigation to understand what happened and how to prevent it from happening again.
Thanks for your understanding & sorry for any inconvenience this has caused.
Posted Mar 02, 2022 - 11:27 CET
Monitoring
We are glad to inform you that the systems are operational again. We identified the faulty component and fixed it. We will monitor for 10 minutes and ensure everything is working as expected before we declare this incident as resolved.
Posted Mar 02, 2022 - 11:11 CET
Update
We continue working on resolving the current traffic interruption impacting our Platform and looking for the root cause with high priority.
We are really sorry for any inconvenience this is causing. Next update in 15-20 minutes or as soon as it's available.
Posted Mar 02, 2022 - 10:57 CET
Identified
We have identified errors impacting our platform. Users may be unable to access our admin and forms areas. We are working on resolution with high priority.
Next update in 15-20 minutes or as soon as it's available.
REF: ZD 568737 | TYP-6588
Posted Mar 02, 2022 - 10:40 CET
This incident affected: Forms / Renderer (Open/Load forms) and Back-End.