We are glad to inform you that the fix has been implemented and the incident resolved. We will run a problem investigation to understand what happened and how to prevent it from happening again.
Thanks for your understanding & sorry for any inconvenience this has caused.
Posted Dec 30, 2024 - 15:17 CET
Update
We continue working on resolving the slowness impacting our response tab. As of now, we have identified the root cause for this incident and the fix is being applied now.
Accept our apologies for any inconvenience this is causing. We'll share another update in ~30 minutes or as soon as it's available.
Posted Dec 30, 2024 - 14:29 CET
Update
We are working on resolving the ongoing traffic interruption impacting the Response tab and Response API with high priority. Delays in visualizing new responses in the Response tab are expected.
We are really sorry for any inconvenience this is causing. Next update in 1 hour or as soon as it's available.
Posted Dec 30, 2024 - 13:19 CET
Identified
We have identified a brief traffic interruption impacting our Results panel causing delays in new responses. We are working on resolution with high priority.
Next update in ~30 minutes or as soon as it's available.