We are glad to inform you that the fix has been implemented and the incident resolved. We will run a problem investigation to understand what happened and how to prevent it from happening again.
Thanks for your understanding & sorry for any inconvenience this has caused.
Posted Apr 29, 2023 - 03:01 CEST
Monitoring
We are glad to inform you that the incident that caused a delay in the usage of upgraded features on some recently upgraded Typeform accounts is resolved. We will run a problem investigation to understand what happened and how to prevent it from happening again.
We are currently monitoring this. Please be advised that there may still be a short delay in using paid features on recently upgraded accounts.
Thanks for your understanding & sorry for any inconvenience this has caused.
Posted Apr 29, 2023 - 00:21 CEST
Identified
We have identified a delay in the ability to use paid features on recently upgraded Typeform accounts. We are working on a resolution with high priority.
Next update in 15-20 minutes or as soon as it's available.
REF: ZD 673828 | TYP-8390
Posted Apr 28, 2023 - 23:18 CEST
This incident affected: Forms / Renderer (Open/Load forms).