Resolved
At 09:00 CET, our service experienced an unexpected outage due to an issue with AWS. We understand how much you rely on our service, and we sincerely apologize for any disruption this may have caused.
Our team is actively working with AWS to investigate the root cause and ensure that measures are put in place to prevent similar issues in the future.
**We are still in the process of fully recovering, and we are doing everything we can to restore normal operations as quickly as possible**
Thank you for your patience and understanding during this time. Your continued support means a lot to us, and we remain committed to providing you with a reliable service.
REF: ZD 902803 | INC-119
Posted Oct 20, 2025 - 12:01 CEST
This incident affected: Forms / Renderer (Open/Load forms, Submit responses, Media), Developer Platform (Create API, Responses API, Webhooks API, Developer Portal), Admin (Account Settings, Subscription), Builder / Create UI (Form creation, Publish form, Email Follow-ups, Media), Connect/Integrations (Integrations, Webhooks), Results (Insights, Summary, Responses), Share Panel (Share link, Embeds), Workspaces, Teams & Templates (Log-in/Applications (OAuth), Form templates), Public Pages (Pricing page, www.typeform.com, Blog, Public Template Gallery), and Back-End.