Typeform Subscription Service degraded

Incident Report for Typeform

Resolved

We are glad to inform you that the fix has been implemented and the incident resolved. We will run a problem investigation to understand what happened and how to prevent it from happening again.

Thanks for your understanding & sorry for any inconvenience this has caused.

Posted Jul 07, 2023 - 11:46 CEST

Identified

We have identified errors impacting our Subscription Service. Users trying to change their plan/subscription may be experiencing errors, while others just experience slow loading of the check-out page. We are working on resolution with high priority.

Next update in ~30 minutes or as soon as it's available.

REF: ZD 690781 | MED-3819

Posted Jul 07, 2023 - 11:31 CEST

This incident affected: Back-End.