We are glad to inform you that the fix has been implemented and the incident resolved. If for any reason you are still impacted by this incident, please contact support by emailing us at support@typeform.com..
We will run a problem investigation to understand what happened and how to prevent it from happening again. Thanks for your understanding & sorry for any inconvenience this has caused.
Posted Feb 10, 2022 - 19:25 CET
Update
We are continuing to work on resolving the error that were impacting our platform. As of now, we have identified the root cause for this incident and the the platform may be back to operational. We are monitoring the situation to confirm if the platform has fully recovered.
Accept our apologies for any inconvenience this is causing. We'll share another update in 15-20 minutes or as soon as it's available.
Posted Feb 10, 2022 - 19:07 CET
Identified
We have identified errors impacting our platform. Users trying to log in, access forms, and more, may be impacted. We are working on resolution with high priority.
Next update in 15-20 minutes or as soon as it's available.
REF: ZD 563648 | TYP-6393
Posted Feb 10, 2022 - 18:46 CET
This incident affected: Forms / Renderer (Open/Load forms) and Back-End.