We are glad to inform you that the fix has been implemented and the incident resolved. We will run a problem investigation to understand what happened and how to prevent it from happening again.
Thanks for your understanding & sorry for any inconvenience this has caused.
Posted Nov 02, 2022 - 16:33 CET
Update
We continue working on resolving the errors impacting our Results services. As of now, we believe we have identified the root cause for this incident and the fix is being applied now.
Accept our apologies for any inconvenience this is causing. We'll share another update in 20-30 minutes or as soon as it's available.
Posted Nov 02, 2022 - 15:37 CET
Identified
We have identified errors impacting our Results services. Some users trying to view their results may be impacted. We are working on resolution with high priority.
Note - the issue does not impact the respondents' ability to submit responses.
Next update in 15-20 minutes or as soon as it's available.